• Mon - Fri / 9.00AM - 05.00PM
  • No 58, 64 Crescent, 6 Avenue, Gwarinpa, Abuja
  • +2349030009287
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COURSE DETAILS

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Overview

One of the biggest problems in the Nigerian healthcare industry today is the absence of good customer service. Health workers are infamous for being rude and uncultured towards patients and other visitors. The fact that this is rampant among health workers means that better customer service has become a preference criterion for patients to determine what health facility to use. The purpose of this training is to improve customer service experience in health facilities, thereby improving the overall healthcare experience of patients. The training is for Nurses, front desk officers in health organizations, customer service personnel of health organizations, and other health workers that get to communicate with the patients[/vc_column_text][/vc_column][vc_column width="1/2"][vc_column_text el_class="sub-header-features-2"]

What you will learn

The training will teach you how to relate properly with customers, patients and other staff, for the benefit of their organization.
  • Certified and expert teachers
  • Extensive doumentation provided
  • Became an exeprt in only 1 day
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Customer Service Proficiency in Healthcare

Lessons 0

Time 0 minutes

Rates

Single Purchase


Speakers

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